1. Introduction
This Cookie Policy explains how Murzo Group uses cookies and similar technologies on its websites, platforms, and digital services.
Murzo Group is committed to transparency, lawful data handling, and user privacy. This policy should be read alongside the Privacy Policy, which explains how personal data is processed more broadly.
By continuing to use Murzo Group websites or platforms, users acknowledge the use of cookies in accordance with this policy, subject to their preferences and applicable law.
2. What Are Cookies
Cookies are small text files placed on a user’s device (computer, tablet, or mobile) when visiting a website. They are widely used to ensure websites function correctly, improve efficiency, and provide information to website operators.
Cookies may be:
- Session cookies (deleted when the browser is closed), or
- Persistent cookies (stored for a defined period or until deleted)
Similar technologies may include local storage, pixels, and device identifiers.
3. Types of Cookies We Use
Murzo Group uses the following categories of cookies:
3.1 Strictly Necessary Cookies
These cookies are essential for the operation and security of Murzo Group websites and platforms. They enable core functionality such as:
- Page navigation
- Secure access to protected areas
- Load balancing and system stability
- Fraud prevention and security monitoring
These cookies cannot be disabled through consent controls.
3.2 Functional Cookies
Functional cookies allow websites to remember user preferences, such as:
- Language or region selection
- Accessibility settings
- Session continuity
These cookies enhance usability but are not strictly essential.
3.3 Performance & Analytics Cookies
These cookies help Murzo Group understand how visitors interact with its websites by collecting aggregated and anonymised information, such as:
- Pages visited
- Time spent on pages
- Navigation patterns
- Error diagnostics
Murzo Group uses this data solely to improve website performance, reliability, and user experience. Analytics cookies are deployed only where lawful and subject to consent where required.
3.4 Security & Integrity Cookies
Murzo Group may use cookies and similar technologies to:
- Detect suspicious or malicious activity
- Prevent unauthorised access or abuse
- Protect systems from automated attacks
These cookies form part of Murzo Group’s cybersecurity controls and may be deployed without consent where legally permitted.
4. Third-Party Cookies
Murzo Group may use limited third-party services (such as analytics, security, or infrastructure providers) that place cookies on our behalf.
Important clarifications:
- Murzo Group does not control third-party cookies once deployed.
- Third-party providers are responsible for their own cookie and privacy practices.
- Murzo Group does not permit third parties to use cookies for independent advertising or profiling purposes on its platforms.
- Users are encouraged to review the cookie and privacy policies of any third-party services they interact with.
5. What We Do Not Do
For clarity, Murzo Group confirms that:
- We do not sell cookie data
- We do not use cookies for behavioural advertising
- We do not create user profiles or conduct automated decision-making
- We do not store credit card or payment information via cookies
- We do not intentionally collect sensitive personal data through cookies
Any personal data submitted through forms (e.g. contact forms or newsletters) is handled separately under the Privacy Policy.
6. Consent & Cookie Management
Where required by law (including UK GDPR and PECR), Murzo Group seeks user consent before placing non-essential cookies.
Users may:
- Accept or reject optional cookies through consent tools
- Adjust browser settings to block or delete cookies
- Withdraw consent at any time
Disabling cookies may affect website functionality or performance.
7. International Access
Murzo Group websites are accessible globally. Users accessing from outside the UK acknowledge that:
- Local laws may differ regarding cookies and online tracking
- Murzo Group applies UK and EU-standard data protection principles as a baseline
- Users remain responsible for compliance with their local regulations
Murzo Group does not guarantee that cookie practices will align with every jurisdiction’s specific requirements.
8. Security, Manipulation & Liability
Murzo Group implements appropriate security measures to protect its digital services. However:
- Cookies may be manipulated, intercepted, or altered beyond Murzo Group’s control
- Murzo Group is not responsible for cookies hijacked, piggybacked, or misused by third parties
- Murzo Group accepts no liability for data loss, corruption, or exposure resulting from external attacks, malware, or unauthorised access
- Users are responsible for maintaining secure devices and up-to-date software.
9. Data Retention
Cookie-related data is retained only for as long as necessary for its purpose:
- Session cookies expire automatically
- Persistent cookies expire according to predefined lifespans or user deletion
- Analytics data is anonymised and aggregated wherever possible.
10. Changes to This Policy
Murzo Group reserves the right to update this Cookie Policy at any time to reflect:
- Legal or regulatory changes
- Technical or security developments
- Changes in website functionality
Updated versions will be published on Murzo Group websites. Continued use constitutes acceptance of the revised policy.
