1. Introduction
Murzo Group is committed to ensuring that its websites, digital platforms, and online services are accessible to all users, including individuals with disabilities.
We aim to provide a digital experience that is inclusive, usable, and respectful, recognising accessibility as both a legal obligation and a core aspect of ethical design and responsible technology.
This Accessibility Statement applies to all publicly accessible Murzo Group digital services unless otherwise stated.
2. Accessibility Standards & Frameworks
Murzo Group works towards conformance with recognised accessibility standards, including:
- Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2 – Level AA
- Equality Act 2010 (UK)
- ISO 30071-1:2019 – Digital Accessibility
- ISO 9241-210 – Human-Centred Design
- UN Convention on the Rights of Persons with Disabilities (CRPD)
Where relevant, Murzo Group also considers guidance from the UK Government Digital Service (GDS).
3. Measures to Support Accessibility
Murzo Group takes reasonable and proportionate steps to improve accessibility, including:
- Designing content with clear structure and readable layouts
- Using appropriate colour contrast and scalable text
- Supporting keyboard navigation where technically feasible
- Providing alternative text for meaningful images
- Ensuring compatibility with modern screen readers and assistive technologies
- Avoiding unnecessary animations or flashing content
Accessibility considerations are integrated into design, development, and review processes.
4. Known Limitations
Despite our efforts, some content or functionality may not yet be fully accessible. This may include:
- Legacy content or archived materials
- Third-party platforms or embedded tools not under Murzo Group’s control
- Highly technical or experimental content where accessibility is still evolving
Murzo Group does not guarantee that all content will be accessible in all circumstances but commits to continuous improvement where reasonably practicable.
5. Third-Party Content
Murzo Group websites may include links to, or integrations with, third-party services.
Murzo Group:
- Does not control the accessibility of third-party platforms
- Is not responsible for accessibility failures outside its control
- Encourages users to review third-party accessibility statements
6. Feedback & Assistance
Murzo Group welcomes feedback on accessibility and aims to address reasonable requests promptly.
If you experience difficulty accessing any part of our website or services, please contact us:
Email: admin@murzo.co.uk
Please include:
- A description of the issue
- The page or feature affected
- Any assistive technology being used (if applicable)
Murzo Group will review requests on a case-by-case basis and respond where feasible.
7. Enforcement & Legal Position
Murzo Group’s accessibility efforts are guided by applicable law and recognised standards.
Nothing in this statement creates contractual rights or imposes obligations beyond those required by law.
Murzo Group reserves the right to determine the scope, timing, and feasibility of accessibility improvements in line with operational, technical, and legal considerations.
8. Review & Updates
This Accessibility Statement is reviewed periodically and updated where necessary to reflect:
- Changes in legal requirements
- Updates to accessibility standards
- Improvements to Murzo Group platforms and services
Updated versions will be published on Murzo Group websites.
